15
5800 Fleur Drive, Des Moines Intl Airport, Des Moines, IA 50321, USA
Des Moines, Iowa 50321
+1 515-287-2612

Upon talking to customer services - I was told the addition is 122$ for ..returning the car not full of gas

Went online to rent a car. The credit card was not accepted, but they put a hold on the money anyway. I did this on a Friday, and was told that the hold would be dropped off in 48 hours. On Monday, when the money wasn't there, I called again. This time they said 48 BUSINESS hours. On Tuesday I called again, and they said they would have to escalate it, and it would take ANOTHER 48 hours. They shouldn't have ever put a hold on the money anyway. Outsourced to India for customer service, and have to be transferred to customer service every time you call, voice activated stuff never works. Will never use Budget again.

Do you know how many tanks you can fill for that amount especially in Iowa where gas is super cheap

We rented a car 8-14 sept 2017 at this office

We returned the car after filling at the gas station just before the airport

How low can you go for 122 $ (or maybe you needed this for lunch )

Will absolutely never rent from Budget again. Just found out they don't have the truck or dolly that I reserved 2 months ago in advance. Back then I saw similar reviews and decided to ignore them since Budget is so much cheaper. Turns out you get what you pay for. Or in this case, you don't even get that. Will be renting from UHaul forever, and advising everyone I know not to go with Budget.

Which is not true ( another way to say lie)

No employee is at the budget desk at 2 pm on a Saturday. I have a rental car waiting that I made a reservation for, but instead a sign points me to go to the Avis desk. The line there is incredibly long. Called Budget customer service, they have no idea where Des Moines is (ok, understandable) and no idea where the employee is. They provide no help and also tell me to go to the Avis desk. I made my reservation with Budget. This makes no sense.

We had a voucher from EXPEDIA stating total price 212 usd (including taxes)

We were promised to have an email sent -still waiting

Today found out we were charged 333.47 usd ( can you figure out the diffrance????)

Budget rent a car Des Moines Airport -NEVER go near them Never Ever

Shame on you Budget rent a car for behaving this way

The car we rented didn't seem to be riding right (not Budget's fault, since the previous driver probably didn't report it). I called in and Sherry was ready to help me out even though it's the busy holiday season. When we brought the car back she had us into a new car within 5 min. Great service!

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Budget Car Rental — Car Rental in Des Moines

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Budget Car Rental

Car Rental at 5800 Fleur Drive, Des Moines Intl Airport, Des Moines, IA 50321, USA. Here you will find detailed information about Budget Car Rental: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:00 AM – 12:00 AM
  • Tuesday
    6:00 AM – 12:00 AM
  • Wednesday
    6:00 AM – 12:00 AM
  • Thursday
    6:00 AM – 12:00 AM
  • Friday
    6:00 AM – 10:00 PM
  • Saturday
    6:00 AM – 10:00 PM
  • Sunday
    7:00 AM – 12:00 AM

Rating

4
/
5
Based on 15 reviews

Contacts

Categories:
State:
Iowa
Address:
5800 Fleur Drive, Des Moines Intl Airport, Des Moines, IA 50321, USA.
City:
Des Moines
Postcode:
50321

About Budget Car Rental

Budget Car Rental is a US Car Rental based in Des Moines, Iowa. Budget Car Rental is located at 5800 Fleur Drive, Des Moines Intl Airport, Des Moines, IA 50321, USA.


Please contact with Budget Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Budget Car Rental

  • Robert
    Added 2016.07.29
    Upon talking to customer services - I was told the addition is 122$ for ..returning the car not full of gas
  • Kevin
    Added 2016.07.10
    Went online to rent a car. The credit card was not accepted, but they put a hold on the money anyway. I did this on a Friday, and was told that the hold would be dropped off in 48 hours. On Monday, when the money wasn't there, I called again. This time they said 48 BUSINESS hours. On Tuesday I called again, and they said they would have to escalate it, and it would take ANOTHER 48 hours. They shouldn't have ever put a hold on the money anyway. Outsourced to India for customer service, and have to be transferred to customer service every time you call, voice activated stuff never works. Will never use Budget again.
  • Bryan
    Added 2016.05.08
    Do you know how many tanks you can fill for that amount especially in Iowa where gas is super cheap
  • Jessica
    Added 2016.03.09
    We rented a car 8-14 sept 2017 at this office
  • Madison
    Added 2015.12.27
    We returned the car after filling at the gas station just before the airport
  • Natalie
    Added 2015.11.23
    How low can you go for 122 $ (or maybe you needed this for lunch )
  • Ariana
    Added 2015.10.25
    Will absolutely never rent from Budget again. Just found out they don't have the truck or dolly that I reserved 2 months ago in advance. Back then I saw similar reviews and decided to ignore them since Budget is so much cheaper. Turns out you get what you pay for. Or in this case, you don't even get that. Will be renting from UHaul forever, and advising everyone I know not to go with Budget.
  • Victoria
    Added 2015.10.15
    Which is not true ( another way to say lie)
  • Angel
    Added 2015.06.11
    No employee is at the budget desk at 2 pm on a Saturday. I have a rental car waiting that I made a reservation for, but instead a sign points me to go to the Avis desk. The line there is incredibly long. Called Budget customer service, they have no idea where Des Moines is (ok, understandable) and no idea where the employee is. They provide no help and also tell me to go to the Avis desk. I made my reservation with Budget. This makes no sense.
  • Joseph
    Added 2015.06.01
    We had a voucher from EXPEDIA stating total price 212 usd (including taxes)
  • Savannah
    Added 2015.04.25
    We were promised to have an email sent -still waiting
  • Michelle
    Added 2015.04.19
    Today found out we were charged 333.47 usd ( can you figure out the diffrance????)
  • Jake
    Added 2014.07.02
    Budget rent a car Des Moines Airport -NEVER go near them Never Ever
  • Nathan
    Added 2014.06.13
    Shame on you Budget rent a car for behaving this way
  • Benjamin
    Added 2013.08.17
    The car we rented didn't seem to be riding right (not Budget's fault, since the previous driver probably didn't report it). I called in and Sherry was ready to help me out even though it's the busy holiday season. When we brought the car back she had us into a new car within 5 min. Great service!
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