It was a very good experience for us. I was especially grateful that they waited for us " after hours." Our flight arrived at 11:39 pm after they're closing time of 11 o'clock. They made a notation of it and so graciously waited for us.
Both of the Alamo people I dealt with were friendly, helpful and fast.
No annoying, time-consuming attempts at upselling. Price was right.
Never had a problem with Alamo. They are efficient, friendly and professional. I suggest you join their affinity program. Once I left a book in the car and they found it.
Pickup in Des Moines was uneventful but drop off in Chicago was poorly handled as I was not given credit for the half tank of gas I had left. There has to be a way to do this even if I chose to bring it back empty. The agent who handled the return has a major attitude problem too.
Easy process. Staff was helpful. Rental was nice and clean. However always got voicemail when trying to call the local number.
Alamo Rent A Car is a US Car Rental based in Des Moines, Iowa. Alamo Rent A Car is located at Terminal, 5800 Fleur Dr, Des Moines, IA 50321, USA.
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