Always check your order before leaving... the manager was very rude.
as soon as i pull up to the drive through im asked to hold a moment. 10 minutes later i finally get my order in and another 15 before getting my food. This was my first experience ever with this chain and its my last
Got there at 5:20 pm and it is dark, no outside lights were on couldn't see their menu board. While taking my order could here the young lady inside talking with other workers. After waiting in drive thru for 10 min. Only one person helping us while 5 others stood around. She got our drinks and 5 min later brought us our order. There was one worker leaning on front counter talking to who I found out to be a manager. I told them it would be easier to order if there were some lights on outside. Got home and when we looked at the order we were missing a whole meal and a side order of mashed potatoes. Called them and asked for a manager and she informed me she was a manager. I told her I was on way back, they were going to replace what I was missing. She told me that was all she could do. When I arrived at the store there was nobody at counter and young man from the back said he would be there in a min. He was very pleasant. The manager came up and said she would take care of it. I asked about my fries that didn't get on my order. She said I would have to pay for them since I wasn't chartged for them. I asked her if she was " serious" . I never did get my mashed potatoes and I will not be going back!!
Gotta love the crispy chicken you can't make at home.
Service sucked my family of 5 had waited over 20 min just to find out they didn't even know what we ordered asking for my proof of purchase so I demand a refund and had to go eat some where else never again
Fantastic spicy chicken strips and delicious red beans and rice. I am a huge fan of the mardi gras mustard for dipping!
Popeyes Louisiana Kitchen is a US Restaurant based in Des Moines, Iowa. Popeyes Louisiana Kitchen is located at 6230 SE 14th St, Des Moines, IA 50320, USA.
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