4
300 E Locust St #100, Des Moines, IA 50309, USA
Des Moines, Iowa 50309
+1 515-244-0021

I took a variety of paints, stains & oil to the NW Transfer Station in Grimes this morning. Great facility...not-so-great service. My attendant was less than friendly and only spoke to make an insult and tell me my bill for latex paint. He made an thinly veiled insult about a 5-gallon can of latex that I had combined multiple cans of old paint that a previous owner left me to get rid of. He obviously presumed it to be a waste and made his comment in reference to that. He also spilled some drops of paint on the bumper of my van as he was taking it out and made no attempt to wipe them off. Metro Waste might want to hire people that support waste recycling by friendly interactions, instead of people who appear to hate their jobs.

Called Monday, they stated I'd have a new recycle bin within the week. On Friday morning, I called and they tried to say it's be another week (we moved into a new home and someone left motor oil in our bin) I told them that's not what I was promised so please figure out a way to remedy the situation. Brandi guarantees I'll get a new bin same day with a callback from her supervisor. A day later, I realize she lied. I expect not to be charged until they bring us a functioning bin... we've had to drive our recycling to another neighborhood to use a friends bin. Awful customer service. If I'm charged for the first week, I will take this company to the Better Business bureau.

Helpful

Great facility and OUTSTANDING customer service at Bondurant hazardous waste drop off.

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Metro Waste Authority — Point Of Interest in Des Moines

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Metro Waste Authority

Point Of Interest at 300 E Locust St #100, Des Moines, IA 50309, USA. Here you will find detailed information about Metro Waste Authority: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 4:30 PM
  • Tuesday
    8:00 AM – 4:30 PM
  • Wednesday
    8:00 AM – 4:30 PM
  • Thursday
    8:00 AM – 4:30 PM
  • Friday
    8:00 AM – 4:30 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

5
/
5
Based on 4 reviews

Contacts

Categories:
State:
Iowa
Address:
300 E Locust St #100, Des Moines, IA 50309, USA.
City:
Des Moines
Postcode:
50309

About Metro Waste Authority

Metro Waste Authority is a US Point Of Interest based in Des Moines, Iowa. Metro Waste Authority is located at 300 E Locust St #100, Des Moines, IA 50309, USA.


Please contact with Metro Waste Authority using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Metro Waste Authority opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Metro Waste Authority

  • Sean
    Added 2016.08.03
    I took a variety of paints, stains & oil to the NW Transfer Station in Grimes this morning. Great facility...not-so-great service. My attendant was less than friendly and only spoke to make an insult and tell me my bill for latex paint. He made an thinly veiled insult about a 5-gallon can of latex that I had combined multiple cans of old paint that a previous owner left me to get rid of. He obviously presumed it to be a waste and made his comment in reference to that. He also spilled some drops of paint on the bumper of my van as he was taking it out and made no attempt to wipe them off. Metro Waste might want to hire people that support waste recycling by friendly interactions, instead of people who appear to hate their jobs.
  • David
    Added 2016.03.11
    Called Monday, they stated I'd have a new recycle bin within the week. On Friday morning, I called and they tried to say it's be another week (we moved into a new home and someone left motor oil in our bin) I told them that's not what I was promised so please figure out a way to remedy the situation. Brandi guarantees I'll get a new bin same day with a callback from her supervisor. A day later, I realize she lied. I expect not to be charged until they bring us a functioning bin... we've had to drive our recycling to another neighborhood to use a friends bin. Awful customer service. If I'm charged for the first week, I will take this company to the Better Business bureau.
  • Isaac
    Added 2015.04.22
    Helpful
  • Jonathan
    Added 2013.05.09
    Great facility and OUTSTANDING customer service at Bondurant hazardous waste drop off.
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