Lately I've just been going here to pay my storage room rent & I usually get it done pretty fast if they are not extremely busy.
I wouldn’t recommend anyone to do business with this guys. I will never rent u-haul from this SE 14th location.
Employee forgot to set trip on truck and estimated her mileage and over charged my card.
They say you can make a reservation with one card and pay with another when picking up reservation....WRONG...they will have you swipe the card you want to purchase with but charge the card they have on file, very untrustworthy. They didn't seem to understand anything about our reservation of a simple tow dolly or answer any questions. They couldn't spell a name right on it after being told how it was spelled three times, very slowly. I understand this store has alot of traffic but maybe relaying the messages between the people checking in and out the reservations and the people answering the phones would help.
This is a busy location but only because they do an excellent job! If you're moving this is the place to go!
These guys are terrible. I reserved online, got confirmation, but they were missing one dolly. I also was there on time, but had to wait over a half hour to get my truck. The person at the front desk was busy arguing with another Uhaul, loudly, when I got there. When the guy went to move trucks around, he grabbed his vape and used it in the cabs! These guys do have decent supply stocks, though, including truck availability. If you can, try another Uhaul first.
U Haul Moving Storage Of Southeast is a US Moving Company based in Des Moines, Iowa. U Haul Moving Storage Of Southeast is located at 4001 SE 14th St, Des Moines, IA 50320, USA.
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