Audrey Zomer
I ordered a christmas inflatable through sears. It was advertised much bigger. I contacted Farm and City about it. They just wanted to give me a partial refund. I told them I did not want the product at all, and never heard from them again.
this was the worst customer service I have ever had I had ordered online through another site but was filled by Farm and City the item I ordered was a carpet cleaning solution the picture showed a 1 gallon jug and it said you will receive 5 gallons (draw your own conclusion on what you are getting) I assumed by the picture that it would be one gallon containers just as shown in the picture. However when I received the product it came packaged as one 5 gallon bucket very clumsy to pour into a carpet cleaning machine but this is not the worst if you would see how filty this bucket was there was a black charcoal smeared all over it and then the handle was also broke. Now I need this product thats why I ordered it duh So when I call to customer service they tell me well we can take the bucket back and refund you so I say but I need the product well we are sorry maam but we do not have any more to replace it with so I say you can have the bucket back I will just put the product in an easier to use container and send this container back so you can see it even though I had sent them several pictures> WELL wait for it this is the customer service responds well no we can not do that we need it all back or we can only credit you 8% are you serious even though you made the mess and you can not send me out a good one 8% what a joke
Dawn and Alex were so helpful today to get me started with my baby chicks! Dawn was very knowledgeable on the subject and the different types of chicken breeds. I will definitely be going back!
Bought coveralls online. Had damaged seams and shotty quality overall. Had to pay return shipping and was told they would waive the restock if in original condition. So basically I paid $25 to learn who not to buy from in the future.
Brought my snowblower in to be fixed. From the moment I called to make an appointment through when they loaded the snowblower in my car, I felt valued and appreciated as a customer. They did a great job and the price was more than fair!
Farm And City Supply is a US Hardware Store based in Des Moines, Iowa. Farm And City Supply is located at 1825 E Army Post Rd, Des Moines, IA 50320, USA.
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