Bought a trailer here about 4 months ago. The owners are great guys and were a ton of help in picking out the right trailer for our business. Low pressure, straight forward, and I have referred several others there way knowing they will take good care of my customers.
We purchased an enclosed trailer from Mario in December on a very cold winter day. When we opened the side door, we noticed a BIG air gap on the back door. He made an adjustment to the door lock and got the door to close for the trip home. He said he would ship me a new lock to repair the issue with the door gap. After arriving home and after further inspection, we found the back door frame was not square or straight and that the back door was welded too close on the drivers side. The rest of the trailer was perfect, but the back door was NEVER going to seal without an extensive repair at the factory. After lots of delays and broken promises, Wells Cargo finally called and said they would pick it up and repair. After keeping it a few weeks, they returned the trailer with a band-aid fix. They bent the door so it would match the door frame. The added spacers to the door locks so it would force the door shut on a bent/crooked frame. I expressed this to Mario and that Wells Cargo didn't repair the trailer and so far haven't received a call or email from Brown Motorcars. They don't mind selling it to you, but they don't follow up. It has been six months since purchase and I have not been able to use the trailer or set it outside without leaking until now. --- The attached photo shows how out of square the back door is. You can see a gap between the straight edge and the door frame at the top of the frame.
Awesome!!!!!
Bought a trailer from them. Very happy with everything. Easy, fast and no pressure.
Very informative salesman.
Brown Motorcars is a US Car Dealer based in Des Moines, Iowa. Brown Motorcars is located at 330 NW 49th Pl, Des Moines, IA 50313, USA.
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