I have been going to this vet for a few years now. I took my dog in today to get his shots updated and they gave him shots that he wasn't due for yet. When i call it to their attention they said we can refund you and fact like it never happened. Very poor customer service. As a doctor even if it's just for an animal you should always check the file to provide the correct care. I will be finding a new vet ASAP. Also, while there another patient was claiming that they killed her puppy. Cost will not be a factor in determining which vet I trust to properly care for my furbaby.
I have taken my cat here for the past 6 years to get her yearly vaccinations, and to check on her overall health. The staff are all very caring and great to work with.
The prices here for basic animal care are better than most places in Des Moines. I definitely recommend Afford-A-Care for general checkups and shots.
I needed routine Thyroid medication for my dog and instead of prescribing him 1.0 medication he was prescribed .1 which made him extremely sick. The upside of this is the entire office took this accident extremely serious and because of this, the protocol for dispensing medication has been changed so that this never happens again.
Crystal who works at the front desk and has for years is Always helpful, cheerful and a joy to work with. They would have received 5 stars if it hadn't been for this incident.
I have been taking my pets here for years. Every staff member is amazing. They allways have a smile and are always friendly and willing to help. The facility is always clean. The prices are completley affordable. I would never go to a different vet clinic, and I don't actually live near there. This is the place to take your pets.
Afford A Care Pet Hospital is a US Veterinary Care based in Des Moines, Iowa. Afford A Care Pet Hospital is located at 3003 SE 14th St, Des Moines, IA 50320, USA.
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