I attended physical therapy three times at the Laurel St location for rotator cuff injury. . Even after three visits they still had not gotten my prescription for physical therapy. I reinjured my shoulder and called to cancel my appointments until I saw my physician. Abbie, an employee at that location, spoke to me on the phone. She said I should keep my appointment even though my arm was hurting. I stated that I wanted my doctor to make that decision. The employee kept trying to convince me that I should still come. I felt like the employee was more interested getting paid by my insurance than about my health. Between the poor record keeping and the money over health attitude I would not recommend.
Wonderful experience! I went to the Physiotherapy Associates location in West Des Moines earlier in the year before I had surgery on my back and I felt very uncomfortable there. To me it felt like a boys club and I didn't like going there by myself. After my surgery I started at this location and I have LOVED it, the environment is 100% better. I would highly recommend to anyone interested. The drive is worth it if you live in WDM.
All the girls are so talented and has made my recovery so much better thanks gals!!
Select Physical Therapy is a US Physiotherapist based in Des Moines, Iowa. Select Physical Therapy is located at 450 Laurel St, Des Moines, IA 50314, USA.
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