Downtown Countdown was a great party. The food was delicious and the entertainment was excellent. My only complaint was with the bar service. The drinks were so overpriced. After people pay a premium price for the party, I don't think Embassy Suites needs to gouge them on the cocktails. Other than that, it was a fun evening.
Heat wasn't working in lobby, restaurant, or pool. Wife sat in coat and mittens in pool area while the children and I swam and shivered. Checked thermostat in public area and temperature was 64. Reported to management they said they hadn't noticed but had huge commercial turbo fan heaters blowing on them. Heat in room was nite working well either. We were on the 7th floor and because heat rises the atrium at our level was the warmest area of the hotel, we propped our door to let the heat in. At dinner our food was room temp before we could finish. Breakfast was typical embassy suites breakfast but the dining area was still chilly i see several people eating in coats. We were given a free upgrade to a corner suite due to very low occupancy. the view from our room was very nice of both the capital and the river. The furniture in the room was distressed, ottoman had heavy staining, couch appeared broken in. Beds were very bouncy inner spring and didn't offer the best night's sleep.
I stayed at the hotel in the dead of winter, so basically didn't leave the building. The rooms are nice, two-room suites in great condition. West-facing rooms have a great view of the waterfront. Staff is very friendly. There's a fun multi-story sculpture/waterfall that's nice to look at and creates a great white noise in the central part of the hotel. Minor gripes: shower heads are mounted a bit short (I'm tall and notice this), and the hotel pool was pretty cold.
Great service, got upgraded for free on our anniversary which was a very special touch. Close to everything down town and the shuttle makes everything accessible. Highly recommended
Clean and modern hotel with nice and spacious rooms. They offer several "freebies" like free drinks at the bar for happy hour and a free breakfast that is more than just cereal and toast. Staff was very friendly and helpful. Would recommend
Embassy Suites By Hilton Des Moines Downtown is a US Lodging based in Des Moines, Iowa. Embassy Suites By Hilton Des Moines Downtown is located at 101 E Locust St, Des Moines, IA 50309, USA.
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