Very rude people - they never return phone calls or messages and act like you are somehow inconveniencing them. My wife insisted on using them for a small loan as we had pretty good service with them before but the service has definitely gone downhill since Citi took over. They approved us after making us wait for two days but I told them I was no longer interested. We went through our local community bank and had the loan approved and dispersed within an hour. Lesson learned. Citi will never get any of our business ever again and I will make sure I communicate this to everyone.
I had a very positive experience here. Everyone I spoke to was extremely nice and professional. Diane wrote my loan, and she did a fantastic job finding me a solution that was within my budget. She responded to all of my questions and handled everything very quickly. I highly recommend.
Professionally staffed. Joyce reviewed everything thoroughly with me and made sure I understood the terms and conditions. She never gave the appearance of being in a hurry "to move on to the next client." Eric, the office manager, was also most helpful. Never a condescending attitude from either of these loan professionals. APR is of course higher than banks would be, but I knew this going in. No tricks, no slickness; only a professional, caring attitude. Thanks, Eric and Joyce!
Don't tray in this place if you need money and always read the terminus and conditions always have sorpres .
Don't try there they said bad credit ok no credit im a looser wasted time.
Onemain Financial is a US Finance company based in Des Moines, Iowa. Onemain Financial is located at 6211 SE 14th St, Des Moines, IA 50320, USA.
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