Great shop. Have dealt with them on multiple occasions for everything from a complete bike build to more ordinary service and have been happy each time. Other shops in town have been hit or miss as far as attitude of staff goes (sometimes great, sometimes condescending jerkiness), but the staff at Fred's has been consistently helpful and collaborative in their approach to whatever my issue is. Highly recommended.
But worth the wait. Got a bike here last fall. Love it! Love the selection. But mostly the service. Owner-operator makes a difference to this customer! Brad's terrific.
Brad is literally the best. I know very little about bikes, but he walked me through a lot, and NEVER -- on my multiple visits displaying my lack of bike knowledge -- made me feel foolish. He genuinely wants to make sure you and your bike are the right fit in every which way, and that you get what you want out of your bike. Extremely affordable prices, great selection, and incredible service. HIGHLY recommend This bike shop.
Went in to get brake issue resolved, guy working seemingly fixed it, and rather quickly - he charged me $20 and I was glad to pay. The same brake issue resurfaced just minutes after riding away. I took bike back the next day and asked for a complete tuneup and for $20 off tune-up price, which I thought reasonable, he said no: "was your bike working when you left the store?" he snarkily replied. Rubbed me the wrong way. Been happily going to Rasmussen from then on. They do have some nice stuff in there, and I did like going there before this particular encounter - so two stars.
WARNING. Google hours are wrong. Opens at 10am all days.
Trued my wheel while I waited. Great service. Great price.
Freds Bicycle Shop is a US Bicycle Store based in Des Moines, Iowa. Freds Bicycle Shop is located at 525 SW 5th St Suite D, Des Moines, IA 50309, USA.
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